Calgary Assessment Review Board

Calgary Assessment Review Board

Calgary Assessment Review Board hearings are open to the public. Should you be interested in observing a hearing, either in-person or virtually, please contact our office at 403-268-5858 or via email at arb@calgaryarb.ca and staff will provide you with access information.

The Assessment Review Board office is open 8:00 a.m. to 4:30 p.m., Monday to Friday, closed statutory holidays.  

Filing Complaints: It is not necessary to come to the ARB's office to file a complaint; there are many other ways we can assist you. We encourage you to file complaints online through ePortal and/or contact our office for staff members to assist you over the phone. Please note that the deadlines for filing a complaint still apply.

If you wish to submit something to us by paper without visiting the office, we also have a drop box on the 1st floor of the building which you can access from 8:00 am to 4:30 pm., Monday through Friday. Please ensure your name, contact information, and date deposited are included in your materials.

ATTENTION: ePortal is undergoing scheduled maintenance and will be unavailable on Wednesday and Thursday, November 30 and December 01, 2022, between the hours of 9:00AM - 4:30PM. Please contact us if you have any questions.

Assessment Review Board (ARB)

The Calgary Assessment Review Board (ARB) is a quasi-judicial board established in accordance with the Municipal Government Act and The City of Calgary Bylaws  15M2018 and  44M2019. It is an impartial tribunal that hears formal complaints against the assessment of properties, businesses, local improvements, and brownfield property exemptions and deferrals, as determined by The City of Calgary.

The Board is independent from The City of Calgary Assessment Business Unit and is comprised of citizen members appointed by City Council. The ARB makes decisions in an impartial manner and applies the principles of natural justice and procedural fairness, which includes but is not limited to: the right to a public hearing; a duty to be fair; the right for all affected parties to be heard; the right to an adjournment if the ARB determines it is merited; and the right to legal counsel.

 

Important Dates

Wednesday January 05, 2022: Annual Property Assessment Notices are mailed

Monday March 14, 2022: Final date for complaints on Annual Property Assessments to be received by the Assessment Review Board

Click on the steps below to understand the complaint process